Director of Conferences, Events, and Reservations

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

The Director of Conferences, Events, and Reservations is responsible for several functional areas including the Conference Services unit, the Campus Life Reservation's Office, and the Campus Life Events and Technology team. The Director directly supervises three full-time professional staff positions and indirectly supervises four other full-time professional staff and approximately 30 student employees. The Director of Conferences, Events, and Reservations is an integral member of the Campus Life (CL) Leadership team and serves in the absence of the Executive Director in cooperation with the Director of Campus Life Facilities and Business Operations and the Director of Student Involvement and Leadership.

Responsible for facilities reservations and scheduling using the Event Management Systems ( EMS) system which includes daily operations of events, reservations, scheduling, planning, and billing in all Campus Life facilities. Additional responsibilities include revenue generation and billing for both internal and external clients, and developing marketing, sales, and business plans for internal events and conference services. This position also oversees technology and event production in Campus Life spaces.

Provides overall supervision for coordination of campus-wide, non-course space reservations and coordinates efforts of campus space schedulers. Serves as the main liaison to ITS for-campus EMS software integration and upgrades. Presents/reports space usage and scheduling data for campus-wide, non-course events. Assists with compliance efforts for all university, state, and federal guidelines such Minors Policy and Facility Use Policy and Procedures. Interprets and enforces policy for Campus Life facilities usage in accordance with university policies; develops Facilities Use Agreement language for internal and external clients; convenes and advises the CL Advisory Board; and advises the Executive Director and Vice Chancellor of Student Affairs regarding conferences and events business practices, potential policy changes, and strategic planning. Serves on the Academic Calendar Committee to make certain university mission driven events and conferences are not in conflict with academic calendar.

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The Division of Student Affairs consists of eleven functional departments, each of which is responsible for providing a variety of student support, service, and educational programs which are accessible to all members of the university community. The staff members are dedicated individuals known for their passion and commitment to implementing programs and services that affect student development over the course of a lifetime. Student Affairs provides excellent delivery of student services that are responsive to student needs and promotes the quality of life and education both inside and outside the classroom. We build institutional traditions and lifelong affiliations through creative programs, vibrant student organizations, and a living/learning environment built on core values and uncompromising principles. The Division is a leader and primary spokesperson for students.

The Campus Life department supports and gives direction to out-of-classroom learning. Based on the philosophy that learning is not confined to the classroom but is constant and on-going, the mission of the department is to facilitate the educational process by providing a laboratory experience for student growth, and an arena for the development of cultural, social, leadership, and recreational awareness. This is accomplished through the administration of the Fisher Student Center, University Union, Burney Center and Warwick Center and their programs and services, by providing guidance and resources to student leaders and organizations and serving as the campus' central point of reference regarding leadership development, student activities and organizations, fraternity and sorority life, and service learning and community engagement.

Campus Life also serves as the first point of contact for conference and event planning and assumes the space scheduling coordination function for all campus space (except for academic course scheduling) and works with campus space stewards in various departments throughout campus to ensure timely, coordinated service for all customers.

The Conferences, Events, and Reservations unit is an integral part of the Campus Life department. Our facilities are student-centered and serve as focal points for campus life outside the classroom, enhancing the university's mission to offer a well-rounded educational experience to its students. Within the facilities are a variety of resources, spaces and services to meet the needs of the campus community as well as external clients seeking to utilize Campus Life space. Conferences, Events, and Reservations support over 11,000 events every year in the facilities and generate revenue for the university. Conferences, Events, and Reservations staff coordinate campus space scheduling for non-course activities, coordinate campus training for EMS schedulers and space users, and assumes the role of EMS software user-owner.

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.