Facility Zone Manager

• Leads the effective, safe and sustainable operations of the buildings and surrounding grounds within their designated zone of the campus. This includes, but is not limited to, all mechanical, electrical and plumbing systems that serve the buildings and their occupants, as well as maintaining the aesthetic quality of the campus and providing and ensuring the proper execution of all auxiliary operations and services for the buildings, such as pest control, custodial services and various other services.
• In collaboration with zone leadership and other peer leaders, the Facility Zone Manager leads the coordination of a broad range of services that include facility maintenance by all trades, capital maintenance, custodial services, energy and utilities systems, recycling and waste management, event set-up services, residential facilities coordination and grounds maintenance for their assigned zones.
• The Facility Zone Manager is expected to build and maintain solid relationships and ongoing, meaningful communications with the stakeholders of each of their buildings and to collaborate proactively with campus work control, planning and dispatch functions to ensure the proper execution of all work-order requests, building emergencies and discretionary maintenance projects.
• The Facility Zone Manager is expected to be a key liaison with project managers and project manager leadership on zone-related capital projects. They are responsible to ascertain an expertise with respect to their building systems and needs and to work collaboratively with campus management to create and expand an effective preventive maintenance zone-based program and to manage their team of trades persons to productive, transparent and best practices work protocols.
• Develop and maintain a well-disciplined and well-adjusted work force of capable, motivated team members, and initiate corrective disciplinary actions as necessary in the development and maintenance of such a work force.
• Collaborate with general services leaders to assign non-routine custodial activities with the zone: such as carpet shampooing, refinishing of floors, pest control, general overall cleaning projects, etc., and plan for the accomplishment of these activities in accordance with building occupancy as required.
• Direct and train subordinate staff in order to develop their maximum potential and effectiveness.
• Review and ensure the maintenance of supplies and materials, inventory, servicing and maintenance of equipment, etc.
• Enforce University and departmental policies, procedures, work rules, performance standards, codes of conduct, etc., among assigned employees.
• Directs and maintains a systemized maintenance cleaning, workloading program which includes the utilization of established frequencies, time standards and methods.
• Related functions, which require close coordination with this department, are Safety and Security, GWorld access control, environmental health and safety, University and Campus Planning, and design and construction of capital and deferred maintenance projects, including major repairs, renovation and new construction.

• The ideal candidate is a proven leader with a demonstrated track record of integrity and success in prior roles, with the ability to apply sound judgment and lead a diverse group of trades staff.
• Communication and interpersonal skills with the ability to work collegially with all levels of the organization toward common objectives.

• Ability or experience working with a Computerized Maintenance Management system (CMMS).
• Sensitivity for and understanding of academic disciplines and issues.
• Ability to work with faculty, staff, and professionals in multiple settings and locations, and to promote diversity in the workplace.
• Experience and appreciation for relevant data and analytics that will be required to make meaningful management decisions.
• Comfort with loose, matrix organizational structures.
• Recognizes that being effective and results-oriented is paramount.

• Commitment to GW's values;
• Intellectual, professional and a person of integrity;
• Honest, with the highest ethical standards;
• Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation;
• Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy;
• Personally accountable. Assumes ownership, control and accountability for all areas of responsibility and commitments made to others;
• Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions;
• Highest levels of responsiveness;
• Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done;
• Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required;
• Ability to work in a fast-paced, high-growth, entrepreneurial environment;
• Ability to work with faculty and staff in a respectful way;
• Establish trust and credibility with institutional leadership and across the University;
• Seeks "win-win" solutions to help foster continued integration and collaboration;
• Flexible and receptive to change; and
• A positive "can-do" attitude.

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.