Program Coordinator

Department: MCC Administration
Salary/Grade: EXS/5

Target hiring range for this position will be between $51,346 -$61,800 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Job Summary:

The Program Coordinator for the McCormick (McC) Office of Administration, Finance, Facilities & Planning (AFF&P) coordinates administrative processes & prioritizes, directs, and resolves business tasks in support of the school's operational excellence. Provides coordination for an operations program, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.

This position is responsible for providing a broad category of administrative support as Program Coordinator for McCormick HR (50%) and Research Appointments and Visas (50%). Development of collaborative working relationships within AFF&P and across the school's faculty and staff populations is a priority. Specific tasks may include (but are not limited to): processing visa & appointment cases; managing research appointment approvals; knowledge resource for HR processes; creation and maintenance of documents, reports and spreadsheets; meeting schedule support; event coordination & management; purchasing and payments; researching and resolving discrepancies; special projects as needed. The position must demonstrate adaptability to perform effectively in an environment in which parameters change frequently. Excellence in customer service, verbal and written communication, initiative and attention to detail are essential.

Specific Responsibilities:

Documents, Systems, and Financials

• Independently responds to & composes correspondence.
• Creates & maintains standard spreadsheets &/or databases.
• Prepares queries, reports, statistics, tables, charts, etc. based on information compiled from various sources.
• Determines format, elements, trends, etc.
• Verifies invoices & expense reports; &/or reconcile to budget.

Website

• Maintains websites &/or blogs.
• Creates new web pages.
• Updates standard information/data within the application's content management program.

Events

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Research Appointments & Compliance

• Case Manager for Research Appointments in the McCormick School of Engineering which includes advising faculty, staff, and incoming researchers.
• Ensures compliance with Northwestern policies and government regulations.
• Prepares documentation as required.
• Manages the Research Appointment approval and offer letter process within McCormick in collaboration with appropriate partner offices across the university

Contacts, Resources, and HR

• Responds to inquiries.
• Provides basic interpretation of policies & procedures.
• Researches information to resolve problems or issues.
• Ensures human resources programs, policies, & procedures are implemented & consistently applied.
• Assists in on-boarding new administrative staff.
• Maintains excellent working relationship with Office of Human Resources

Strategic Planning

• Administers & maintains existing strategic plans.
• Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.

• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Advanced knowledge of word processing, spreadsheet, email, and PowerPoint is required.

Preferred Qualifications:

• Bachelor's degree or combination of relevant experience.

• Minimum two years' experience in higher education and/or customer service.

• Knowledgeable about PeopleSoft systems and Microsoft Office.

Preferred Competencies: (Skills, knowledge, and abilities)

• Multi-tasking, ability to prioritize, meet deadlines

• Strong attention to accuracy and detail

• Adaptability

• Communication

• Compliance

• Customer Focus

• Dependability

• Efficiency

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.