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Lead Clerk (Madison Life 360 Center)

The Salvation Army USA Central Territory
United States, Indiana, Madison
331 East Main Street (Show on map)
Jan 22, 2026

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting at: $10.00/ per hour

Job Overview:

As the Lead Store Clerk, you will assist the Store Manager with front-end operations of The Salvation Army Family Store. You will report directly to the thrift store manager. You will also be responsible for the store manager's responsibilities while the store manager is away. Primarily, this includes attending to customer needs, stocking shelves, rotating store merchandise, and keeping a clean and professional atmosphere that attracts customers and increases sales, in order to ensure the Mission of The Salvation Army is effectively carried out.

What You Will Do:



  • Run the cash register, greet customers, inform them of daily sales, and maintain good customer service
  • Assist customers with donations when other employees are not available to do so
  • Work with store manager to implement the rotation of store product
  • Maintain store displays and weekly sales boards as needed
  • Work with store manager to fill out appropriate paperwork and make nightly deposits on a daily basis
  • Train store employees on how to fill out paperwork and run the cash register
  • Assist in maintenance and janitorial duties as needed
  • Maintain clear and open communication with staff
  • Other tasks as assigned by leadership



Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma preferred but not required. Store experience preferred.

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Cash handling experience preferred

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment.

Skills/Abilities:



  • Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
  • Must be able to relate the public in a friendly and caring manner
  • This person should possess the quality of character that will allow them to work harmoniously within a Christian organization


Supervisory Responsibility: Must be willing to work independently while reporting to a supervisor (Store Manager). Must be willing to supervise employees in the Store Manager's absence.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:



  • Good speaking, hearing and vision ability, and excellent manual dexterity
  • Lifting, pulling and pushing of materials up to 50 pounds
  • May require bending, squatting, walking
  • May require standing for extended periods


Travel: No travel required

Working Conditions: Work is performed in a (office, warehouse, medical facility, church) environment; may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

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