Medical Secretary

• Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients

• Collects patient balances, copays, and credit cards at time of service

• Reviews lists of patients who need appointments and calls to schedule when due

• Verifies demographics and insurance carrier information for every patient

• Assists patients with Kiosk sign in

• Complies with OSHA and DOH standards

• Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations

• Adheres toBrown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information

• Provides superior customer service and outstanding patient care

• Attends meetings/workshops as they relate to current position and office workflows

• Performs other miscellaneous job-related duties as assigned

• High school diploma required.

• Basic computer skills and knowledge of medical terminology required.

• Must be very organized.

• Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.

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EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: