Site Service Coordinator

In this role, you will report to the Territory Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Cambridge, MA

Shift: Monday - Friday 7:30 AM - 4:00 PM

Hourly pay range: $24 - $27

Benefits:

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage

• Wellness programs

• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)

• Company-paid holidays

• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Commuter benefits

• 401(k) retirement plan

• Tuition assistance

• Employee Stock Purchase Plan discount

What we're looking for

Education:

• High school diploma or GED required

• Bachelor's degree preferred

Experience:

• Minimum 2 years in customer service, inventory replenishment, or material handling

• 1-2 years of experience in a laboratory environment or familiarity with lab processes and procedures preferred

• 1-2 years of experience

Technical Skills:

• Proficient in Microsoft Office and comfortable using computers

• Experience with Microsoft Teams preferred

• Knowledge of SAP, Oracle, Power BI, and other inventory management systems

Additional Requirements:

• Ability to lift up to 25 lbs

• Previous experience in a GMP-regulated facility strongly desired

• Strong communication skills

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

Glassware Washing & Laboratory Support

• Perform routine washing, drying, and sterilization of laboratory glassware following established SOPs.

• Inspect glassware for cleanliness, damage, or wear and remove items that do not meet quality standards.

• Organize, label, and restock clean glassware to designated laboratory areas to ensure uninterrupted workflow.

• Maintain cleanliness of washing stations, autoclaves, drying ovens, and related equipment.

• Track inventory of glassware and notify appropriate personnel of low stock or replacement needs.

PPE Cleaning & Maintenance

• Collect, clean, and sanitize personal protective equipment (PPE) according to facility hygiene and safety requirements.

• Inspect PPE for damage, contamination, or wear and escalate issues requiring replacement.

• Ensure all cleaned PPE meets quality and safety standards prior to restocking or redistribution.

PPE Restocking & Inventory

• Monitor PPE inventory levels and restock gowns, gloves, eyewear, lab coats, and other protective items across designated labs or workstations.

• Maintain accurate inventory logs and communicate supply needs to procurement or site leads.

• Ensure PPE stations remain organized, labeled, and accessible to laboratory personnel.

Buffer Preparation

• Assist with preparing laboratory buffers and solutions following established formulations and SOPs.

• Measure, mix, and label chemical components clearly and accurately.

• Perform pH adjustments, verify concentrations, and maintain batch documentation.

• Ensure proper storage and handling of prepared buffers to maintain stability and compliance.

Chemical Management

• Support safe handling, storage, and organization of laboratory chemicals.

• Track chemical inventory and assist with ordering, receiving, and restocking materials.

• Maintain up-to-date SDS files and support chemical safety compliance.

• Assist with waste collection, labeling, and disposal following environmental and regulatory guidelines.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.