Director, Ambulatory Quality and Safety

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Jan 21, 2026
Director, Ambulatory Quality and Safety Director, Ambulatory Quality and Safety Hiring Department: Ambulatory Care Adm Location: Chicago, IL USA Requisition ID: 1039096 Posting Close Date: February 20, 2026 Salary: The salary range of employees currently holding equivalent position is $138,659 - 196,521 About the University of Illinois Hospital & Health Sciences System (UI Health) The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Description: About UI Health The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 30+ outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Position Summary This position is responsible for the leadership of Ambulatory Services initiatives that serve to enhance nursing quality and regulatory compliance. This leader assesses, plans, implements, and evaluates strategies and initiatives that aim to ensure the highest clinical quality. This position both leads and participates in quality initiatives with a goal of excellence, and other metrics which are directly or indirectly impacted in the Ambulatory Services areas. Duties & Responsibilities Provide administrative leadership along with consultation to all Ambulator Services operations and outcomes with respect to the following: Leads, manages, and promotes a culture of patient safety and implementation of high reliability within ambulatory. Works cross functionally with other members of leadership to ensure the organizational and department goals are achieved through collaboration and teamwork. Promotes and oversees performance improvement activities to improve operations that support achieving quality benchmarks. Provide coordination of quality initiatives and regulatory compliance. Provide direct or indirect leadership of nurses, medical assistants, technicians, professionals. Manages and communicates quality dashboard to reinforce compliance and facilitate interdisciplinary communication. Develop, interpret, and direct the implementation of departmental policies and procedures, and apply recognized standards of nursing care and practice. Oversee the quality and data analytics of Ambulatory Services to ensure meeting of metrics and reporting data. Serve as an interdepartmental liaison to Nursing Informatics, that engage in data sharing, joint reporting, or other joint data-related items with Ambulatory care. Establish, implement, and evaluate quality of care. Plan and develop patient safety innovation and practice improvement. Integrate shared leadership and foster collaboration across multi-disciplinary disciplines to arrive at decisions affecting all Ambulatory Services sites of care. Monitor and evaluate operations for compliance with licensure, accreditation, and regulatory standards. Plan, assign and review work of staff to ensure that group objectives are met. Hires, trains, develops, and manages staff to ensure that qualified staff exists to meet group objectives. Perform other related duties and participate in special projects as assigned. Perform other related duties and participate in special projects as assigned. Qualifications: Minimum Qualifications Illinois Registered Nurse License Required Bachelor's Degree in Nursing Required Master's Degree Required A minimum of five (5) years clinical nursing experience with progressive responsibility is required. A minimum of three (3) years in quality, patient safety and quality improvement experience. A minimum of three (3) years in ambulatory care nursing experience is required. Strong communication, customer service and decision-making skills, and project management are required. Knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards required. Preferred Qualifications DNP, PhD preferred The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/18884?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-400329ce94443b41a0afaf3f5483515c