Authorization Clerk

At Benchmark, we believe that work gives life structure and meaning while fostering dignity and self-esteem. From job seeking and training to continued support, Benchmark helps individuals find employment that provides income, builds enrichment, and supports community. We strive to ensure that every client/employer match we make is a successful one.

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of Everyone - those we serve, our partners, and vendors, and our employees who bring our mission to life each day. We actively strive to be a workplace that honors the unique experience of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and we create space for everyone to be their authentic selves.

The CES Authorization Clerk is responsible for reviewing, processing, and maintaining service authorizations related to Community Employment Services (CES) at Benchmark Human Services. This role ensures individuals in CES programs receive timely and accurate authorizations for the services they need. The clerk manages communication, documentation, maintains data integrity, and collaborates with internal staff and external agencies to support efficient service delivery.

This full-time remote role requires that candidates be located near Richmond, Fort Wayne, South Bend, or Indianapolis, IN.

Benefits:

• Health, Dental, and Vision Insurance
• Paid Time Off and Sick Time Pay
• 401(k) Plan with Company Match
• Life Insurance
• Tuition Reimbursement
• Advancement Opportunities
• Quarterly incentives
• Mileage reimbursement
• Flexible Spending Accounts (FSA)
• Employee Referral Pay
• Employee discounts with various vendors

Responsibilities:

• Review, verify, and process CES service authorization requests.
• Ensure all documentation meets Benchmark Human Services, state, and funding-source requirements.
• Enter and maintain authorization data in internal systems and case management platforms.
• Track authorization timelines, expirations, and renewals, providing timely notification to relevant staff.
• Communicate with Employment Consultants, Benchmark billing clerk, and external agencies to obtain missing information or resolve discrepancies.
• Ensure timely processing of new, revised, or expiring authorizations.
• Maintain electronic and physical records in compliance with confidentiality and regulatory standards.
• Support internal audits, quality assurance reviews, and compliance procedures.
• Provide general administrative support related to CES authorization processes.
• Other duties as assigned.

Requirements:

• Valid Driver's License
• High school diploma or equivalent.
• 1-2 years of administrative or data-entry experience (preferably in social services or related fields).
• Prefer experience within Community Employment Services, human services, or vocational support programs.
• Prefer familiarity with state or county authorization procedures or case management systems.
• Prefer understanding of person-centered practices or employment service models.
• Must be located in either Indianapolis, Richmond, Fort Wayne or South Bend, IN.

Ready to Join Us? If you're ready to embark on a rewarding career where every day brings new opportunities to make a difference, apply online at Benchmarkhs.com/Careers and select Indiana.

EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities encouraged to apply.

Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.