Head of Workforce Transformation and Applied AI

As Head of Workforce Transformation & Applied AI, you will champion the transformation of workforce planning and HR practices through AI-enabled solutions. Your primary focus is to demonstrate the business value of applied AI use cases to streamline workflow, augment workforce capabilities, optimize the employee experience, and redefine work.

You will oversee strategic HR initiatives that leverage AI and analytics to enhance workforce planning, organization and job design, talent planning, and employee performance and productivity. You will ensure that every transformation initiative is conducted with ethical governance, stakeholder alignment, program impact evaluation, and effective change management.

Operating with a drive to deliver measurable impact, and demonstrating exceptional stakeholder engagement and matrix leadership capabilities, you will partner across HR, IT, Finance, Legal, and business units to align priorities, coordinate high-value initiatives, and achieve sustainable value through cross-functional collaboration.

This is a hybrid role, requiring at least two days a week onsite. We welcome candidates within a commutable distance to our Westbrook location or open to relocation.

What You Will Be Doing:

Job Design & Strategic Workforce Planning

• Institutionalize workforce planning and AI-informed job design approaches to ensure alignment between business and talent strategy.
• Use analytics and emerging job/skills intelligence to forecast workforce capability needs, provide insights into AI's impact on work design, and drive skills transformation efforts.
• Collaborate with HR and business leaders to identify opportunities to leverage AI to optimize structures, workflows, and collaboration models that enhance talent effectiveness and engagement.

AI-Enabled Workforce Transformation

• Identify, prioritize, and pilot AI use cases that directly enhance the efficiency and experience of talent practices through redesigned workflow (e.g. talent acquisition, onboarding, performance management, talent planning and career development).
• Lead cross-functional teams to map HR processes and integrate AI solutions into future HR workflows, ensuring seamless adoption and measurable impact on talent outcomes.
• Monitor emerging technologies and recommend tools that empower employees and managers to make data-driven talent decisions.

Digital Talent Strategy & Capability Building

• Partner with HR leadership to define talent strategies that leverage AI to identify, develop, and deploy skills for current and future business needs.
• Collaborate with HR CoEs and HRBPs to design and implement upskilling, reskilling, and career mobility programs powered by AI insights.
• Build frameworks and education to elevate AI literacy and digital fluency across HR and the broader workforce.

Performance, Productivity & Employee Experience

• In partnership with People Analytics, develop and maintain dashboards that track talent development, employee experience, and productivity metrics enabled by AI.
• Quantify and communicate the impact of AI-driven HR initiatives on employee performance, retention, and satisfaction.
• Build business cases for AI investments that demonstrate clear ROI in terms of talent growth, workforce agility, and organizational effectiveness.

Governance, Ethics & Change Leadership

• Contribute to governance frameworks for ethical AI use, data privacy, and fairness in talent processes.
• Lead change management efforts to build buy-in for talent-centric AI transformation, addressing resistance and enabling adoption.
• Influence and collaborate across HR, IT, Finance, Legal, the Data & AI CoE, and business units to drive talent-focused change and build momentum.

What You Need To Succeed:

• 8-10 years progressive HR/talent/OD/workflow redesign/digital transformation experience; 5+ years leading crossfunctional change in global matrix environments.

• 3-5 years leading talent-centric AI/ML or advanced people analytics initiatives in HR or adjacent functions, including pilots scaled adoption with measurable outcomes.

• Strong analytical skills with a track record of defining talent metrics, building workforce analytics, and writing business cases that link investment to talent and productivity outcomes.

• Bachelor's degree required; Master's preferred (e.g., HR, Data Science, Business, Org Psych).

• 2-5 years experience enhancing impact of HR technology programs (e.g. Workday HRIS, talent marketplace/internal mobility) in partnership with HR Technology.

• 2+ years applied GenAI (e.g., copilots/agents embedded in HR processes), with evidence of responsible AI governance, stakeholder buyin, and measured improvement (cycle time, quality, EX).

What You Can Expect From Us:

• Base salary target $180 - $220k

• Opportunity for an annual bonus and equity

• Health / Dental / Vision Benefits Day-One

• 5% matching 401k

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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