Senior Copywriter

Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

ABOUT THE OPPORTUNITY

The copywriter at Avaya is responsible for developing content that positions and promotes our company as the leader in creating customer connection and loyalty for our largest and most important business clients.

Our technology guides the future of the digital workplace in ways that help organizations strengthen customer and employee relationships. Your writing will engage people with key roles in the customer experience and in software technology buying decisions.

To be successful in your role, you'll be able to consistently tell our story - applying our messaging framework, tone of voice, and brand style across all communications.

You must excel at creative concepting and copywriting, in all its forms, and at speaking the language of our customers. The experiences you create must be indicative of the experiences Avaya delivers - smart, personalized, and unforgettable.

RESPONSIBILITIES

• Craft copy that both compels target audiences and aligns with business imperatives.

• Maintain a high level of work that's consistent with our brand, while continuing to push creativity.

• Write clear, concise, and conversational copy; lead and train others to do the same.

• Communicate our technology solutions and unique value proposition while avoiding jargon that would confuse or alienate a reader.

• Collaborate with creative, campaign, communications, and product marketing teams to create audience-specific messaging strategies.

• Be an advocate for our brand and expert on our products and solutions.

• Use data and product knowledge to inform your writing; test and learn what best attracts and retains our clients.

• Adapt your writing to video, print, email, web, and digital media, following best practices for each medium.

• Manage many projects at once, organize content, and deliver high-quality work every time.

• Pay close attention to detail in every piece of work; proofread and edit content supplied by others for accuracy and tone of voice.

EXPERIENCE

• Bachelor's degree in marketing/advertising, English, communications, or a related field

• 5+ years of professional experience as a copywriter at an agency or for a brand, in-house

• Online portfolio and writing samples that showcase creativity and aptitude for storytelling

• Expert at researching, interviewing, and problem-solving that contributes to developing great content

• Knowledge about business technology, ideally with communications software and with cloud-based product offerings

SKILLS & COMPETENCIES

• Demonstrates a smart, persuasive writing style

• Can explain complex ideas in simple terms

• Able to work hard and fast, and meet deadlines

• Is knowledgeable about a wide range of topics but is a specialist with words

• Has great understanding and command of the English language

• Understands the power of a great headline or subject line, and can deliver

• Proficient with Microsoft Office and/or Google Workspace, and Mac OS

• Capable of working remotely and managing own time to complete projects

• Able to accommodate the schedules of a global workforce; occasional late night / early morning

We are looking for an individual with a professional and enthusiastic attitude who is eager to write great copy and show others how it's done. With your skills and experience, you play an integral role in increasing brand awareness and trust while helping our sales teams and partners reach their business objectives.

Thepayrangeforthisopportunityisfrom$80,000to$100,000+performance-relatedbonus+benefits.

Thisrangerepresentstheanticipatedlowandhighendsofthesalaryforthisposition.Thisroleisalsoeligibletoreceiveanannualbonusthatalignswithindividualandcompanyperformance.Actualsalarieswillvaryandarebasedonfactorssuchasacandidate'squalifications,skills,competencies,andlocation.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.