ServiceNow Developer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: ServiceNow Developer

Location(s): Austin, TX
(Remote)

Position Overview:
We are seeking a highly skilled Senior ServiceNow Developer with 5+ years of hands-on experience designing, developing, and owning technical solutions on the ServiceNow platform, with a strong emphasis on custom scoped application development. The ideal candidate will possess deep technical expertise, the ability to interpret complex business requirements, and the capability to deliver scalable, best-practice-driven solutions.

• Design & Development: Build, enhance, and maintain custom scoped applications and advanced configurations within ServiceNow.
• Solution Ownership: Deliver innovative, best-practice-aligned application solutions for internal business and technical stakeholders.
• Project Execution: Plan, execute, and control all technical tasks related to configuration, implementation, and integration activities.
• Agile Delivery: Contribute to Agile sprint planning, execution, and release cycles, ensuring throughput aligned with roadmap priorities.
• Data & Transformation: Analyze, document, and resolve complex data transformation issues and related technical challenges.
• Requirements Analysis: Translate business requirements into stable, scalable ServiceNow solutions.
• Technical Support: Provide subject matter expertise on custom applications, including troubleshooting and debugging.
• Compliance Reporting: Design complex dashboards and reporting models supporting advanced service level compliance tracking.

• Experience: 5+ years as a ServiceNow engineer/developer with deep specialization in custom application development.
• Custom Applications: Proven track record of designing, building, and documenting complex scoped applications.
• Reporting & Dashboards: Strong capability in building aggregated, advanced reporting and service level compliance dashboards beyond OOTB features.
• Technical Expertise: Proficient in JavaScript, Glide scripting, workflows, and integrations.
• Methodologies: Experience with Agile methodologies and release management.
• Problem-Solving: Skilled in diagnosing and resolving complex technical issues.
• Work Authorization: Must be authorized to work in the US and located onshore.

• ServiceNow certifications (CSA, CAD, CIS-App Dev, etc.).
• Experience with ITSM, ITOM, or other ServiceNow suites.
• In-depth understanding of service levels and reporting.
• Strong written and verbal communication skills.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.