DIR - PROVIDER RELATIONS

The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & World Report has just released the 2023-2024 ratings and rankings, in which GW Hospital is recognized as a Best Regional Hospital. GW ranks 5th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia and West Virginia.

GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience.

In addition, GW Hospital receiving "High Performing" designations for the following 10 procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostrate Cander Surgery and Stroke.

Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. GW Hospital received the American College of Cardiology's National Cardiovascular Data Registry (NCDR) Chest Pain - Myocardial Infarction (MI) Registry Platinum Performance Achievement Award for 2023. *GW Hospital is the only hospital in Washington, D.C., to be recognized for this service line.

"At GW Hospital, we are proud to offer a range of advanced services and treatments. Our multidisciplinary care teams are dedicated to outstanding clinical services, research, and education to improve care, quality, and outcomes for our patients," says Ulises Torres, MD, Chief Quality Officer at GW Hospital. "These recognitions by U.S. News & World Report, which place us within the top hospitals in the region, highlight the expertise, commitment and diligence delivered to each patient in our care."

Children's National Hospital, GW Hospital's NICU partner, was recently ranked the number two hospital in the country for neonatology by U.S. News & World Report. In addition to these recent U.S. News & World Report recognitions, GW Hospital also provides high-quality care in the region through its designation as a Level I Trauma Center and designation as a Comprehensive Stroke Center.

The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world class service to its patients in an academic medical center dedicated to education and research

Director - Provider Relations

Strategically plans, implements, and leads outreach efforts designed to foster physician alliance and improve relationships
within healthcare community markets and service areas. Grows business opportunities and maximizes referral and
redirection opportunities through the development of synergistic partnerships with providers, community groups, and
other inpatient/outpatient associations. Monitors outcomes and participates in performance improvement activities.

Responsibilities include the following:

• Operates departments of responsibility in such a way as to meet the fiscal goals of the organization.
  Implements value added programs and services. Manages the satisfaction of department customers to
  include patients, employees and physicians through effective communication and appropriate
  responsiveness to customer issues.
• In conjunction with C-Suite, develops outreach objectives based on facility strategic
  plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses
  regarding service lines, technology, and physicians. Provides solutions for increasing
  the hospital's position competitively within assigned areas
• Performs research on physicians to determine potential for hospital and ambulatory
  utilization. Oversees creation of a target list of physician contacts whose business is
  desired by system. Plans and implements visits to physicians, their staff and other
  potential referral and business sources. Maintains good account relationships and
  implements innovative selling ideas and methodologies
• Reports on key activities and communication through company approved CRM tool
  Meets company requirements for base level of admissions, surgeries and/or outpatient
  visits. Monitors outcomes of volume growth activities to identify process improvement
  opportunities
• Communicate operational and service issues to hospital leaders and improvements
  requested or suggested by physicians. Conducts follow-up with all involved in issue
  resolution
• Participates in the development of hospital service line marketing plans, physician
  recruitment/retention plans and outreach activities intended for identified physician
  audience
• Carries out other duties and responsibilities as assigned/required

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Tuition Reimbursement
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquarters in King of Prussia, PA, and UHS have 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications:

• Operates departments of responsibility in such a way as to meet the fiscal goals of the organization.
  Implements value added programs and services. Manages the satisfaction of department customers to
  include patients, employees and physicians through effective communication and appropriate
  responsiveness to customer issues.

• In conjunction with C-Suite, develops outreach objectives based on facility strategic
  plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses
  regarding service lines, technology, and physicians. Provides solutions for increasing
  the hospital's position competitively within assigned areas

• Performs research on physicians to determine potential for hospital and ambulatory
  utilization. Oversees creation of a target list of physician contacts whose business is
  desired by system. Plans and implements visits to physicians, their staff and other
  potential referral and business sources. Maintains good account relationships and
  implements innovative selling ideas and methodologies

• Reports on key activities and communication through company approved CRM tool
  Meets company requirements for base level of admissions, surgeries and/or outpatient
  visits. Monitors outcomes of volume growth activities to identify process improvement
  opportunities

• Communicate operational and service issues to hospital leaders and improvements
  requested or suggested by physicians. Conducts follow-up with all involved in issue
  resolution

• Participates in the development of hospital service line marketing plans, physician
  recruitment/retention plans and outreach activities intended for identified physician
  audience

• Carries out other duties and responsibilities as assigned/required

Education

• Bachelor's degree required. Master's degree preferred
• Solid knowledge of hospital operating environment needed
• Minimum of seven years of experience in healthcare sales or network development environment. Experience in
  physician relations, network, marketing, or business development preferred
• Thorough knowledge of physician, hospital and healthcare issues including managed care/reimbursement,
  practice operation issues, credentialing, recruitment, and governance
• Understanding of standards and laws applicable to physician recruitment, planning and business development

Physical and Sensory Requirements:

• Ability to interpret and consider physician volume and payer mix data in the development of an overall hospital
  and market positioning
• Effective project management and plan execution skills with the ability to respond to multiple competing
  priorities
• Strong communication and presentation skills. Ability to communicate in English, both verbally and in writing
• Additional languages preferred
• Capacity to articulate change/value propositions to physicians and their staff and interact with hospital and
  corporate colleagues regarding compliance and adherence to regulatory guidelines
• Excellent human relations skills with the ability to impact and influence results
• Little to no guidance provided by Supervisor on a daily basis

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS

and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Pay Transparency - To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience