New

IT Support Specialist/Office Manager

Trilogy Federal
vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Virginia, Arlington
1100 Wilson Boulevard (Show on map)
Nov 21, 2025
Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is seeking a hardworking and reliable individual who is interested in learning a variety of skills to support our IT and office administrative needs in Arlington, VA. Candidates are expected to be well-organized and able to handle day-to-day operations with a focus on quality, efficiency, and excellent time management and communication. We are looking for an IT Support Specialist/Office Manager who will serve in a dual role providing support to our IT team by managing laptop needs, and basic office/facilities duties to maintain our HQ. This role requires onsite work in Arlington, VA office 3/4 days a week; only candidates in the DC Metro Area will be considered. Primary Responsibilities: Issue and track company provided devices, such as laptops. Configure hardware and software for local workstations. Assist with onboarding of new employees to ensure new workstations are functioning properly. Continue to learn and expand knowledge base to allow for professional growth within the organization. Maintain office services by organizing office operations and procedures, building and/or approving supply requisitions, and execution of clerical functions. Maintain office efficiency by planning and implementing processes and procedures for office management (supply orders, distributing incoming mail, office access card maintenance and distribution). Manage relationships with vendors, service providers, and landlords. Organize and schedule meetings and appointments/event planning and preparation (lunch orders for team meetings, conference room IT support (help users connect to presentation screens)). Minimum Requirements: Associate's degree 2+ years of relevant experience Ability to prioritize and manage multiple tasks concurrently Ability to work in a fast-paced and collaborative environment Outstanding written and verbal communication skills Attention to detail and problem-solving skills Strong organizational and planning skills Proficiency in Microsoft Office Suite and SharePoint Schedule flexibility to be onsite as needed for new hires, departing employees, meetings, and office events. Preferred Qualifications: Prior experience with IT tier 1 support Past office management, administrative or assistance experience preferred, but not required Knowledge of office management responsibilities, systems and procedures Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.