Program Manager

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

We are seeking a Program Manager to lead and support a dynamic behavioral health team within a residential treatment setting. This full-time role combines direct clinical service delivery, staff supervision, program evaluation, and administrative support. The supervisor will provide individual and group therapy, conduct telephone screenings for potential referrals, and ensure accurate clinical documentation. They will serve as a back-up to the Program Director, managing operations and responding to urgent clinical needs as required. The position oversees 4-5 permanent staff and 5-8 temporary Resident Advisors, handling recruitment, onboarding, supervision, scheduling, performance evaluations, and billing review. Additionally, the supervisor will develop and maintain the evaluation component for residential grants, including data collection, analysis, and reporting to ensure compliance and continuous program improvement. Ideal candidates will have strong clinical expertise, leadership experience, and a commitment to data-informed service delivery.

Bachelor's degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.

The selected candidate must have experience working with a population with substance dependency issues. Requires solid communication skills and the ability to work well in a team setting. Ability to interact with Managed Care Organization staff and work effectively and professionally with various auditing agencies.

Prefer a candidate with supervisory experience, working in a residential substance abuse program and experience in a trauma informed environment. Provisional or full LCSW, LPC, LPA or LCAS preferred.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.