New

SaaS & Lifecycle Team Lead

KPMG
life insurance, 401(k)
United States, Idaho, Boise
205 North 10th Street (Show on map)
Nov 12, 2025
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a SaaS & Lifecycle Team Lead II to join our Advisory Digital team. Responsibilities: Lead and mentor a team of onshore and offshore (KGS) engineers in delivering L2 support for KPMG's Managed Services and Software as a Service (SaaS) technology products Serve as the primary liaison between clients, vendors, and internal teams, ensuring clear communication and swift resolution of technical issues through various channels including phone, email, and web interfaces Direct the complete lifecycle management of both on-premise and cloud-based applications, coordinating technical teams to manage end-of-life software, operating systems, and database upgrades Provide expert-level diagnosis and troubleshooting for a wide range of application issues, including login/logout problems, data staging errors, performance degradation, and interconnectivity challenges between platforms Drive the root cause analysis for complex technical problems such as application crashes, build failures, and service disruptions to ensure long-term stability and prevent recurrence Enforce and contribute to organizational operational standards, participating in the software lifecycle, including deployment, testing, and architecture of enterprise-scale products Act with integrity, professionalism and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum ten years of recent experience in information technology (IT) Service Management, IT Operations, or a similar technical role Bachelor's degree from an accredited college or university is required Demonstrated mastery of both Linux and Windows operating systems, with hands-on experience in deploying, monitoring, and troubleshooting in a hybrid on-premise and cloud environment Proven ability to manage and prioritize multiple high-priority issues simultaneously, ensuring meticulous logging, tracking, and reporting from inception to resolution Exceptional communication and interpersonal skills, with the ability to act as an influential liaison who can translate complex business needs into technical solutions and articulate technical jargon into clear, understandable terms for stakeholders Strong analytical and problem-solving skills with a proactive, detail-oriented approach to driving change and implementing best practices in a flexible, fast-paced environment; excellent verbal and written communication skills, with experience presenting technical information to a variety of audiences and mentoring junior team members Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6691_9_25 California Salary Range: $124000 - $259000 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.