Training Specialist, Operations

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DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lancaster, Lyndon B Johnson Fwy

Division:Solutions

Job Posting Title: Training Specialist, Operations - 103131

Time Type: Full Time

POSITION SUMMARY

The Training position reports to the Human Resources Manager or Training Manager on site. He/she is responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control, work measurement, logistics procedures, safety/HR, and work instructions.

To assist in the development of solutions that meet clients' expectations. To develop and conduct competency training that is role-specific in the areas of systems, and leadership development and to provide ongoing support to employees in these areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Orientation of new Associates and re-fresher training for current associates for site policies
• Develop self and always maintain knowledge in relevant fields
• Monitor, measure, and report in staff training and development plans and achievements within agreed formats and time
• Facilitate shift training on operations, quality, standard updates, and procedure updates.
• Implement OJT training programs, as required, to improve site performance
• Conduct and supervise training and development programs for employees
• Plan and deliver OJT training courses and programs necessary to meet training need
• Ensure all training information is entered into the data base.
• Ensure site quality & training programs meet all regulatory, DSV and client requirements
• Ensure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
• Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development
• If Associate is hired as an equipment operator, ensure a copy of their certification is received, and an equipment validation has been completed prior to operation of equipment. A copy of all this information should be kept in their training file
• Issue all certification cards, ID badges, and Safety card to all associates with new hire and renewals
• Answer (or find the answer) to any questions associates may have
• Work closely with Management team and the operations department to help ensure that the business/operational needs are being met
• Evaluate all Associates skill levels to identify outages, and retrain all Associates on any updates
• Ensure all staffing changes are accurately reflected in the database and in the training files. All Associates no longer with the company should have their files pulled and placed with HR file to be retained based on retention timeline
• Make and maintain supply of forms, orientation packets, and safety packets
• Ensure all information is communicated with your manager * Special requirements (OT, vision, strength, etc.). Need to be flexible with scheduling, could be required to change days and hours of work for training purposes

Other Duties

Work overtime as dictated by business whether mandatory or voluntary.

SKILLS & ABILITIES

Education & Experience:

• High School diploma or equivalent
• 2 years' experience working in warehousing and/or logistics preferred
• 1-year clerical experience

Computer Skills:

• Proficiency with Microsoft applications

Certificates & Licenses: NA

Language Skills:

• English (reading, writing, verbal)




• Bilingual a plus / preferred

Mathematical Skills

• Intermediate mathematical skills

Other Skills:

Effective communication skills (all modes) requiring the ability to communicate to various levels of management to entry level team members

Excellent organizational skills

Have experience in developing and implementing training programs.

Knowledge of inventory management procedures and warehousing terminology and best practices.

Positive and professional attitude.

Completes work with limited degree of supervision

Ability to mentor, coach, and act as a knowledge resource to other employees.

Performs other duties as assigned by any member of the Management Team

Work overtime as dictated by business whether mandatory or voluntary.

Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

CORE COMPETENCIES

Independent Contributor

Accountability

Communication / Building Partnership

Customer Orientation

Developing Oneself

Drive for Results

Embracing Change

Problem Solving

Professional Competencies

PHYSICAL DEMANDS

Occasionally

Bending

Frequently

Walking, standing

Constantly

Sitting

Ability to Lift/Carry and Push/Pull

21-50 pounds

• Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements:

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

WORK ENVIRONMENT

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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