New

Director, IT

Vaco
$165,000.00 - $185,000.00 / yr
United States, North Carolina, Durham
Nov 11, 2025
Position Overview The selected candidate will provide outstanding customer service while identifying, implementing, and supporting technology solutions across core business functions. This role will serve as the primary IT lead for a designated office location and collaborate with IT leadership and teams across other sites to support the broader technology strategy. The ideal candidate should be comfortable managing external service providers and vendors, while also being hands-on in delivering direct support to end users. Key Responsibilities Deliver on-site IT support for users, including troubleshooting, access management, and coordination with centralized IT operations. Lead budget planning, cost control, and resource allocation for local IT initiatives. Work with stakeholders to gather, analyze, and document business requirements for technology solutions. Build and manage strategic relationships with third-party vendors to ensure timely, cost-effective, and scalable IT solutions aligned with business needs. Analyze operational data to identify trends, risks, and opportunities for improvement. Maintain configuration management processes for enterprise systems. Support cloud infrastructure and SaaS adoption, ensuring compliance, security, and lifecycle management. Ensure cybersecurity policies and practices are implemented and monitored across systems. Support compliance with industry regulations, data integrity standards, and validation requirements. Provide IT support for audits, inspections, and regulatory submissions. Manage enterprise IT projects, including infrastructure upgrades, system integrations, and cloud migrations, ensuring alignment with business goals and timely delivery. Qualifications & Skills Bachelor's degree in Information Technology, Business Administration, or a related field. At least 10 years of progressive experience in IT leadership, including infrastructure, enterprise systems, and business partnership. Experience in regulated industries such as life sciences or biotechnology is preferred. Proven ability to lead cross-functional technology initiatives and governance processes. Demonstrated expertise in budget management and cybersecurity oversight. Strong commitment to integrity, accountability, and collaborative teamwork. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.