Care Manager Extender

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Elwyn seeks a Care Manager Extender to play a vital role in supporting care managers by assisting with care coordination, outreach, and engagement activities. This position helps ensure that individuals with behavioral health conditions receive timely, effective, and person-centered services. The role emphasizes collaboration, health promotion, and resource navigation to improve outcomes for members.

ESSENTIAL DUTIES:

• Conduct outreach, engagement, and follow-up with members to support care management goals.
• Coordinate services and appointments, including wellness reminders and transportation arrangements.
• Participate in health promotion and education activities.
• Share relevant information with care managers and care team members to support care planning.
• Track and provide referrals, and assist individuals in accessing community-based resources and social supports.
• Attend meetings related to care planning and provider engagement.
• Assist care managers in identifying and addressing unmet health-related resource needs.
• Integrate the PRISM Model for effective treatment of serious and persistent mental illness into daily practice.
• Complete all required training related to care management and tailored care plans.

QUALIFICATIONS:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Lived experience with a behavioral health condition and certification as a North Carolina Certified Peer Support Specialist. OR
• Two years of paid experience performing the essential duties listed above, with at least one year working directly with individuals with behavioral health conditions.
• Must be able to work in a HIPAA-compliant location if telecommuting.
• Must maintain any required certifications as applicable.

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.