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Summary Responsible for overseeing and directing the City's entire water transmission and distribution system, dispatch operations and wastewater collection system. Number of Direct and Indirect Reports (include titles): 1-Water Utilities Maintenance Manager, 1- Pump Maintenance Supervisor, 3-Instrument Technicians, 1- Electrical Technician, 3-Electrical Technicians, 2- Water Utilities Lead Field Supervisors 6 -Field Supervisors, 3 -Water/Wastewater Inspectors, 29 -Wastewater Utilities Operators, 27-Water Utilities Operators, 1 - Departmental Safety Coordinator, 1-Accounting Representative II Financial Budget Responsibility: Department Budget: $10 million To view the recruitment brochure, click here. Essential Duties and Responsibilities include the following. Other duties may be assigned.
Manage operations and supervision in Water Distribution, Metering Services, Construction, Sewer Maintenance and Repair, Inflow & Infiltration, Inspections, Administration, Pump and Motor Maintenance and Sewer Lift Stations Direct work force in procedures that comply with state and federal regulations, ordinances and laws. Develop policy and procedures for water/wastewater operations. Interpret data to ensure uninterrupted service to all water customers. Manage, prepare and review Water Capital Improvement Program and Annual Operating Budget. Review, maintain and adjust policies for the Skill Based Pay System and act as assessor for program requirements. Manage response to customer inquires with appropriate actions, coordinate customer claims for property damage with Risk Management. Develop and implement asset management and long term planning for improvements to the Water Distribution and Wastewater Collection Systems. Coordinate with other City departments to include completed projects in the City's master records. Meet with service providers and vendors to evaluate new products and materials. Coordinates with other departments by reviewing plans for site permit applications, and attend pre-construction meetings. Assigns, evaluates and supervises performance of subordinate staff. Assists with reports to City Council. Write, coordinate and execute departmental policies and procedures with Human Resources for 70+ employees. Resolve significant work issues involving employees. Interview/hire candidates, develop job descriptions. Assist with water resources management programs with North Texas Municipal Water District. Coordinate staff and consultants needed for complex analyses and engineering feasibility studies Provide guidance on hydrologic issues Review and analyze the effect of new federal or state legislation on city water plans, facilities and programs.
Minimum Qualifications
Four-year college degree 8 years related experience 5 years of management experience TCEQ Class B Water Distribution License, or the ability to obtain within 2 years. TCEQ Type III Wastewater Collections License, or the ability to obtain within 2 years. TCEQ Customer Service Inspection License
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Preferred Qualifications Education/ Experience:
Bachelor's degree in Civil Engineering or related field of study 8-10 years experience in water distribution, wastewater collection or similar field Licensed Professional Engineer
Knowledge, Skills & Abilities:
Extensive knowledge of Water Distribution and Wastewater Collections Operations Comprehensive knowledge of industry materials for replacement of existing infrastructure Comprehensive knowledge of safety work zone and construction procedures Skill in Microsoft Office (Word, Excel, Access and Outlook) Appropriate National Incident Management System certification
Licenses and Certifications
TCEQ Class B Water Distribution License TCEQ Type III Wastewater Collections License TCEQ Customer Service Inspection License
Physical Requirements / Work Environment The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works in a typical office environment; with occasional exposure to unpleasant environmental conditions or hazards.
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City of Garland
Sep 13, 2025