Remote New 
Student Services Specialist Sr
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
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 United States, Arizona, Mesa | |
 Sep 12, 2025 | |
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Student Services Specialist Sr Job ID: 321841 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $20.61 - $26.80/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC), which is celebrating its 60th anniversary during 2025, is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 MCCCD colleges. Learn more at mesacc.edu. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary Mesa Community College is seeking a dynamic, engaging, and enthusiastic Recruiter to join our team in identifying and supporting prospective students to achieve their academic and career goals. The Recruiter position plays a vital role in achieving the college's enrollment goals through strategic outreach, relationship-building, and personalized guidance of new and returning students. This position is responsible for outreach and recruitment of prospective new and returning students, fostering connections with area high schools, conducting campus tours, attending college fairs and community events, while providing a high level of proactive support from application to successful enrollment at Mesa Community College. Essential Functions 45% Develops, coordinates, and implements strategies for the recruitment of new and returning students in alignment with MCCCD/MCC strategic enrollment plan and department goals. Informs new students and families of the admissions requirements, transfer guidelines, Financial Aid (FAFSA), and scholarship information to create a seamless transition from application through enrollment; provides enrollment advising in group and 1:1 settings; travels to and presents information about MCC at recruitment fairs, community events, high schools, and other outreach events; builds and maintains strong working relationships with partner high schools, community partners, workforce agencies, and other organizations identified in the college's strategic enrollment plan. 30% Completes critical tasks in Customer Relationship Management (CRM) tool on a daily basis (e.g. email correspondence, requests for more information, and call/text campaigns); track student participation from application to enrollment by using various data tracking systems; analyze enrollment data, conduct market analysis, and prepare reports to assess the effectiveness of recruitment strategies; develops targeted enrollment and re-enrollment campaigns to engage prospective student pipelines, recent stop-outs, and other retention-related efforts. 15% Plans and coordinates recruitment programs and events, campus tours, and supports other campus events, including coordinating logistics, scheduling, and participant communications, delivers effective and engaging presentations to a diverse population of prospective students, parents, counselors, and community members; designs, develops, maintains, and delivers program resource information, campus and community communications, other promotional materials, and may support general website maintenance. 10% Works collaboratively with Enrollment Services departments (A&R, Financial Aid, Testing, Cashiers, Advising, etc.), academic programs, Marketing, and other key MCC/MCCCD departments/councils to support college initiatives and goal; provides cross-collaborative support during peak registration, special events (new student welcome room, orientation, welcome week, dual enrollment onboarding) or other MCC/MCCCD events; performs other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Bachelor's degree from an accredited institution of Higher Education. B. One (1) or more years of experience recruiting prospective students in an educational environment. C. One (1) or more years of experience using a Customer Relationship Management (CRM) system. D. One (1) or more years of experience conducting Financial Aid outreach and supporting students with FAFSA completion. E. One (1) or more years of experience participating in the creation and development of a strategic enrollment plan. Special Working Conditions Travel to campus during the interview/selection process will be at the candidate's own expense. Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: https://district.maricopa.edu/regulations/admin-regs/section-4/4-14 Work schedule varies, may be required to work evenings and weekends Frequent travel between multiple MCC campuses and assigned outreach territory, and other various locations. May work outdoors in a variety of temperatures and environmental conditions. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs. This position is not eligible for remote work. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar > Navigator > Self Service > Recruiting > Careers. Click on link for instructions on how to apply. Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Apply on or before October 1, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321841&PostingSeq=1 jeid-afd2f2f3ccca1c478342ae25c6a77af5 | |