Transport Team EMS and Fleet Supervisor

*Position includes driver and office responsibilities.

Schedule: Rotating Days & Nights (12-hour shifts), Every Third Weekend & Holiday Requirement, 40 hrs/week

On-Call Requirement: Mandatory on call shift 2-3 days per 6-week schedule

Essential Functions:

• Oversees day-to-day operations of the EMS and ambulance fleet. Ensures, monitors, and performs staff orientation, on-going training, evaluation, and feedback.
• Directs and schedules workforce appropriately to provide timely service on a routine and as-needed basis. Ensures processes and staff are in place to ensure timely follow up and resolution of any concerns received by clients.
• Maintains and enforces all safety and regulatory guidelines related to ambulance and supplies. Ensures proper records and appropriate documentation for all fleet vehicles.
• Maintains in-depth knowledge of databases and software to effectively manage workload, pull reports and assist with troubleshooting.
• Oversees daily Fleet Management operations that include regular service, maintenance repairs, licensing, fuel consumption, inspections, and insurance on department wide scale. Maintains cost effectiveness and maximizes available resources.
• Performs quality analysis, quality improvement, and regulatory compliance tasks, maintaining appropriate supply inventory and assisting with employee training and competency.

Education Requirement:

Bachelor's degree preferred or previous experience with managing staff and EMS fleets in liu of degree.

Licensure Requirement:

• Valid Ohio driver's license and proof of auto insurance as required by hospital policy. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children's Hospital and maintain qualification of insurance guidelines.
• Must maintain current patient care role within the transport department.

Certifications:

CPR, required.

Skills:

• Effective interpersonal skills required in interactions with department staff, clients and other NCH personnel. Exceptional office skills to include computer skills, phone etiquette, customer service and best practice awareness. Ability to resolve conflict, and effectively interact with staff, clients and management.
• Excellent verbal and written communication skills and basic computer knowledge, required.
• Demonstrated self-motivation, emotional intelligence, interpersonal skills, teaching, organization, rapid decision-making, advanced level of critical thinking, and ability to work under stress using sound judgment, required.
• Demonstrated leadership ability; accepts responsibility and accountability for all decisions and actions, required.

Experience:

• 3 years of experience in related field, required.
• Previous supervisory experience, preferred.

Physical Requirements:

OCCASIONALLY: Biohazard waste, Blood and/or Bodily Fluids, Chemicals/Medications, Cold Temperatures, Communicable Diseases and/or Pathogens, Driving motor vehicles (work required) *additional testing may be required, Electricity, Fume /Gases /Vapors, Hot Temperatures, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Lifting / Carrying: 41-60 lbs, Lifting / Carrying: 61-100 lbs, Loud Noises, Machinery, Patient Equipment, Power Tools, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 100 lbs or greater with assistance, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Pushing / Pulling: 61-100 lbs, Working at Heights, Working Outdoors

FREQUENTLY: Bend/twist, Climb stairs/ladder, Computer skills, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Reaching above shoulder, Repetitive hand/arm use, Sitting, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Color vision, Decision Making, Depth perception, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Seeing - Far/near

Additional Physical Requirements performed but not listed above:

• Must have critical and problem-solving skills.
• Must meet the requirements of the patient care role.

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"