Network Solution Design Specialist

THE COMPANY

Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done.

THE POSITION

The Network Solution Design Specialist will focus on customer service for the DISN Consolidated Provisioning effort at the Columbus, Ohio location. This role covers the entire provisioning process, from order entry and preparation to solution design and circuit activation. The Solution Design Specialist will also participate in customer outreach, Quality of Service (QoS) configuration, commercial leasing activities, and facilities network solution development. They will be responsible for ensuring the DISN network infrastructure is functional, efficient, and available to meet operational needs for mission partners.

COMPENSATION AND BENEFITS

We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY!

RESPONSIBILITIES:

• Lead and direct the planning, investigation, design, and implementation of communications solutions impacting the entire network, ensuring alignment with DISA programs and systems.
• Apply knowledge of DISA processes to integrate solutions across both classified and non-classified networks, focusing on system development and network optimization.
• Collaborate with team members, customers, and vendors to define and address communication needs (voice, data, image) by providing solutions that include software, hardware, and network support.
• Prepare and recommend workprints, schematics, and design tools to illustrate network structures and solutions for communications projects.
• Evaluate customer network usage and provide media solutions, optimize network servers, and ensure network configurations meet performance goals.
• Work effectively with a diverse team of government and contractor technicians to manage and maintain network equipment, configurations, and privilege sets.
• Communicate clearly, both verbally and in writing, to prepare documentation, technical specifications, and ensure proper order fulfillment processes across teams.
• Contribute to marketing proposals and studies by providing costing models, reports, and technical solutions for network projects.
• Influence product modifications with vendors, using design and tracking tools to evaluate network usage and provide technical and cost solutions.
• Use DISA processes to recommend and implement new network administrative systems for accurate inventory and timely network management.
• Apply technical skills and judgment to develop methods for obtaining results, improving processes, and overseeing system upgrades.
• Ensure compliance with all safety, security policies, training requirements, certifications, and other assigned duties.

ADDITIONAL INFORMATION

• On-site in Columbus, OH.
• Day shift with occasional flexibility for swing or alternate hours as needed.