Associate/eCommerce Business Development Manager, Walmart - Pet Distribution

Description

Associate/eCommerce Business Development Manager, Walmart - Pet Distribution

We have an exciting opportunity to develop our growing Walmart.com 3P business! Pet Distribution is seeking an experienced and detail-oriented Associate/eCommerce Business Development Manager, Walmart to oversee and expand our 3P business on Walmart.com. This role is responsible for end-to-end management of our distribution customer catalog, pricing strategies, promotions, operational processes, and partner integrations, ensuring our marketplace presence meets high performance standards and drives sustainable growth.

KEY RESPONSIBILITIES

• Catalog & Item Readiness: Manage the full product catalog lifecycle by collaborating with Product Information Management (PIM) and operations teams to ensure items are set up accurately, enriched with SEO-friendly content, and compliant with Walmart listing requirements.
• Business Development: Grow and maintain the current business with Walmart.com and develop additional brands onto Walmart.com.
• Pricing, Promotions, and Deals: Develop and implement competitive pricing strategies, special promotions, and deal events in partnership with Walmart
• Order & Returns Management: Collaborate with internal teams to manage returns, cancellations, and customer disputes, prioritizing resolution and customer satisfaction.
• API & Technical Integrations: Partner with the API team to build plugins, configure ship points, and create custom integrations that improve workflow efficiency and automation.
• Channel & Relationship Management: Serve as the primary point of contact for Walmart merchants, account managers, support teams, and distribution customers.
• Advertising & Marketing Strategy: Manage ad spend and track performance against benchmarks and analyze and report campaign performance.
• Financial Reconciliation: Confirm customer payments, coordinate invoices, and reconcile orders with finance teams to ensure accuracy and timely reporting.
• Performance & Quality Monitoring: Monitor listing quality scores and key operational metrics (e.g., order defect rate, on-time shipping, customer feedback) to maintain compliance and achieve Pro Seller Badge standards.
• Analytics & Reporting: Track, analyze, and present KPIs, including sales revenue, units sold, orders, Average Unit Retail (AUR), and return rates.

QUALIFICATIONS

• BS/BA Degree in a business discipline
• Our experienced Business Development Manager candidates will have 5+ years of experience in managing Walmart 3P Marketplace, Walmart Connect Spend, or similar eCommerce marketplaces, preferred.
• Associate Business Development Manager candidates will have 1+ years of experience in managing Walmart 3P Marketplace.
• Experience with managing Direct-to-Customer (DTC) fulfillment and Walmart Fulfillment Services (WFS), required.
• Strong understanding of product information management, digital merchandising, and fulfillment operations.
• Proficiency in data analysis, reporting tools, and eCommerce dashboards.
• Technical aptitude to collaborate effectively with API teams and developers.
• Excellent organizational, problem-solving, and communication skills.
• Ability to manage multiple workstreams in a fast-paced environment.
• Excellent at creating relationships and working along a cross functional team.
• Experience managing Amazon 3P, preferred.
• Experience working with Salsify or similar PIM systems, preferred.
• Familiarity with ERP systems such as SAP or Prelude, preferred.

WORKING CONDITIONS:

• Required overnight business travel approximately 10% of the time

BENEFITS PACKAGE & EMPLOYEE PROGRAMS

• This position pays $90,000 - $110,000 annually, based on experience and location. This role is also eligible for a sales incentive bonus based on plan parameters and achievement of sales goals.

BENEFITS PACKAGE & EMPLOYEE PROGRAMS

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• 401k with 3% company match and annual employer discretionary contribution
• Paid vacation, holidays and sick time
• Employee Assistance Program
• Access to thousands of free online courses
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications)
• Referral Program with cash bonus
• Access to on-demand pay
• Paid parental leave

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company's innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro, Aqueon, Cadet, Farnam, Ferry-Morse, Four Paws, Kaytee, K&H, Nylabone and Pennington, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.