Senior Manager, Operations

Classification: Exempt / Non-Bargaining

Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.

Work closely with Field and Network Operations teams, Sales, Product, Engineering, Training and IT. Manage the activities and provide leadership for the Construction and splicing teams while supporting the company's goal of homes passed while supporting the installation teams goal of new fiber customers by quarter. Report to the Senior Director of NNE Field Operations responsible for constructing and installing and repairing Fiber Services products.

• Lead the internal and external operational teams responsible for installation, splicing and testing of the OSP projects that will support Fiber Services broadband products.
• Develop, oversee and document construction and splicing procedures along with quality standards.
• Collaborate with the training team to identify and develop necessary tools, technical and soft training skills.
• Set and achieve key performance indicators for both internal and external resources.
• Prioritize workloads and projects as needed.
• Engage in internal and external construction and splicing capacity planning and sourcing.
• Grow vendor relationships and networks to deliver talent.
• Work with product teams in the development of new products, services and processes.
• Work with the sales teams to drive product revenue and achieve sales penetration goals.
• Manage an operating budget and cost center.
• Ensure quality inspections are performed.
• Work with engineering on the any changes or recommendations to the to improve the construction timelines and budget.
• Understand, model and advocate all company safety policies. Provide employees and contractors with training in safety procedures and review and evaluate employee safety practices.

Bachelor's Degree or equivalent experience with 10 years' related experience, including at least 5 years' managerial experience.

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.