Client Service Manager Personal Care

Why You'll Love Being a Client Service Manager at AccentCare in Odessa, Texas!

When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Service Manager job

Salary Range: $40k - $43k /yr

This is an office-based position - local travel required

Business Hours: Monday - Friday; 8:00am - 5:00pm

On-call rotation

Offer Based on Years of Experience

Client Service Manager Responsibilities:

• Responsible for providing overall strategic and operational leadership for a segment of the branch team. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives.
• Manages the overall operations of a segment of the branch team. Responsible for the overall quality and depth of the segment Caregiving pool; meeting Care Partner, Client and Referral Source Satisfaction goals, adherence to Company Policy and Procedure and Compliance guidelines.
• Successfully implements business initiatives
• Oversees the day to day activities of the assigned Team staff, including recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, timekeeping requirements, and all compliance and human resource needs
• Ensures on-call oversight and support for clients and field staff needs
• Ensures all cross referral opportunities within the branch are identified and sourced appropriately

Client Service Manager Requirements:

• High School Diploma or GED required
• Must have completed at least two years (60 credit hours) of college-level education.
• Or two (2) year's management or supervisory experience in health-care

  • Can substitute one (1) year of leadership experience in health-care with one (1) year of full-time study at an accredited college or university.

• One or more years of Business Development experience preferred
• Home Care or Staffing Experience preferred
• Valid Driver's License