Ground Service Rep GPT

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Ground Service Representative - Gulfport you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Ground Service Representative - Gulfport Overview:

Sun Country Airlines is seeking a Ground Service Representative to monitor ground operations for flights that operate in locations without SCA supervision. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards. Secondary responsibilities include providing training for Fueling, Ground Handling, Deicing, Passenger Service, Hazardous Materials, Exit Row Seating, Sabre functions, Part 382, Security, GSC and regular station procedures.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage trip planning
• Vendor Training Rosters
• Flight Manifests
• Station Profile
• Ensure ground operations are in accordance with SCA policy/procedures
• Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
• Passenger Service (check-in, boarding, departures, and arrivals) per Stations Operations Manual
• Execute fueling per Fueling Service Manual
• Execute deicing per Ground Deicing/Anti-icing Manual
• Follow security procedures per AOSSP
• Maintain current and accessible training records
• Ensure governmental requirements are met
• Monitor minimum crew requirements
• Monitor Carry-on Baggage
• Assign Exit seating
• Load handling
• Facilitate on-time departure
• Support crew
• Report flight close

Required Qualifications:

• Must have 2 years airline customer service experience
• Ground Security Coordinator (GSC) Certification
• Ability to work a flexible schedule
• Ability to communicate effectively with customers, vendors, crew etc.
• Pass all federally mandated drug and criminal history mandated requirements
• 100% travel

Preferred Qualifications

• 4 Year College Degree

Compensation:

Pay or shift range: $17.00 - $19.00 USD per hour. This is the base compensation hiring range for this role.

Classification:

Full-Time, Non-Exempt

Work Location:

Gulfport, MS (90%-100% travel required)

Supervisory Responsibility:

None

Work Environment:

This job operates while traveling on the aircraft and in the ramp area. This role routinely travels.

Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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