Community Crisis Response Clinician, Youth and Family Support

Excitement abounds at Heritage Behavioral Health Center!

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on patient care - regardless of the position they hold.

Why join us?

• We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
• We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.
• Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.
• Full-time employees receive 56 paid days off during their 1^st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2^nd year and continues to increase with tenure.
• We have expanded our employee insurance benefit offerings and made them more affordable.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!

We are pleased to present the following position for your consideration:

Overview: Community Crisis Response Clinician, Youth and Family Support

This full-time position will join the Heritage Youth and Family Support Services team. The Community Crisis Response Clinician will provide crisis support to youth (under 18) and families experiencing a behavioral health crisis in Macon, Piatt, and Dewitt counties. Services will be provided in an array of settings, including emergency departments, community settings, individual's home, community agencies, healthcare organizations, and Heritage.

Core Responsibilities Include:

1. Telephone and face-to-face crisis intervention
2. Crisis assessment, counseling, and referral and linkage to treatment services
3. Create a crisis safety plan with youth and family
4. Provide intensive support and facilitate treatment engagement to families following a crisis contact
5. Monitor psychiatric hospitalization stays and facilitate after-care services.
6. Provide support and assistance to Heritage staff in navigating crisis intervention
7. Provide case management services (referral, linkage, and advocacy) in the home, community, and providers sites including (but not limited too): housing/shelter, food, seasonally appropriate clothing and other basic needs; entitlements and financial management; medical; socialization, vocation/education; and transportation.
8. Participate in a team-based approach to providing treatment including collaboration with family, clinicians, nursing, healthcare providers, probation, and other partners invested in the youth's recovery
9. Acts as back-up Crisis Response Clinician to the Adult Crisis Response Team

Knowledge, Skills and Abilities:

1. Ability to meet people where they are at in their recovery, non-judgmental, and ability to build rapport quickly;
2. Ability to work as in a team based environment;
3. Ability to tolerate ambiguity, uncertainty, and change;
4. Ability to navigate electronic health records;
5. Ability to respond to supervisors, person served, and other clinical staff providing services to the person served.

Education and Experience:

Ideal candidates will have education and experience in providing crisis services. Candidates are required to have designation as a Mental Health Professional (MHP) or Qualified Mental Health Professional (QMHP). A Mental Health Professional (MHP) is defined as 5 years supervised experience in behavioral health, Certified Recovery Support Specialist (CRSS), or a Bachelor's Degree in psychology, social work, or human services. A Qualified Mental Health Professional (QMHP) is defined as a master's degree in counseling, social work, psychology, pastoral counseling, or family therapy.

The successful candidate must have the ability to be flexible and adjust to an uncertain and changing day to day to schedule.

Valid drivers license, reliable means of transportation, and proof of current automobile insurance are required.

Salary Range:

Mental Health Professional: $23.00 - $26.00 per hour - dependent on education and experience

Qualified Mental Health Professional: $60,000 - $75,000 annually - dependent on education, experience, and licensure.

Heritage also offers the following with this position:

1. Generous vacation, sick and personal leave
2. WELLNESS days - 26 days per year (every other Friday off paid)
3. Paid holidays - 9 in 2025
4. Partial Health Club/Fitness Reimbursement
5. Employee Assistance Program
6. Continuing education opportunities
7. Tuition assistance program
8. Agency provided life insurance and short-term disability policies
9. Retirement plans (401k and Roth)
10. Optional insurance benefits, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. (The health insurance benefit includes substantial agency contribution towards the cost.)
11. We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit www.hrsa.gov.