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What to Expect
We are looking for a highly organized, proactive, and detail-oriented Support Specialist to join Tesla's Supercharger Service Team. In this role, you will work closely with cross-functional teams, vendors, and asset managers to coordinate service work across Tesla's vast Supercharger network in North America, Canada, and Mexico. You'll support mission-critical operations that help maintain the world's best EV charging infrastructure.
What You'll Do
- Manage subcontractors and service vendors for repair and maintenance work
- Create and manage Purchase Orders (POs), Requests for Proposals (RFPs), and invoice approvals
- Manage Tesla's internal case management software and a suite of proprietary systems regarding site repairs; maintain and update internal databases, scopes of work, and procedural documentation
- Monitor Supercharger performance using remote diagnostic tools
- Professionally interface with internal teams and external vendors across multiple regions, and collaborate closely with Asset Managers to coordinate field service campaigns, repairs, and upgrades
- Manage large-scale retrofit or product upgrade rollouts, ensuring all service work meets quality, safety, and performance standards
- Contribute to a culture of teamwork, accountability, and Tesla's mission
What You'll Bring
- Experience working in construction or field operations required; electrical knowledge preferred
- Experience working with service vendors, technicians, or facilities management
- Previous experience using remote monitoring systems and documentation tools preferred; proficiency in Microsoft Office Suite required
- Familiarity with Tesla systems or energy infrastructure preferred
- Effective written and verbal communication (bilingual English/Spanish preferred), with a collaborative mindset and dedication to high-integrity work
- Ability to work independently and thrive in a fast-paced, mission-driven environment, showcasing high attention to detail and organizational skills
- Occasional field visits, team meetups, or in-person training sessions may be required depending on project needs and team priorities
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
- Technical Construction Project Manager - $100,000 - $150,000/annual salary
- Sr Technical Construction Project Manager - $124,000 - $186,000/annual salary
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. |
Tesla Motors, Inc.
100,000 - 186,000 USD
paid holidays, flex time, 401(k)
Jul 30, 2025