Agency Administration Leader

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Duties and Responsibilities:

• Interprets and addresses Agent's Agreement adherence
• Addresses agent conduct and Enterprise expectation issues
• Individuals will be highly trained and skilled and will exercise independent judgment and discretion on contract and compliance matters
• Incumbents are required to acquire and maintain appropriate licenses, certifications and registrations (SIE, Series 6, and Series 26)
• Must maintain a valid license to lawfully operate vehicles as directed/requested by State Farm
• Job may require incumbent to travel to agent offices, market area offices, industry meetings, etc. via commercial transportation or driving motor vehicles
• May work irregular hours
• Strong working knowledge of the State Farm Agency system, Agency contracts and State Farm products and services in order to support agents in meeting Enterprise expectations

Additional Details:

• The AAL proactively monitors trends to identify and address consulting and training opportunities with agents
• Works directly with agents on behalf of the company to address Agent's Agreement and Enterprise expectations
• Plans and leads investigations. Including formulating investigation plan; interviewing individuals; reviewing agent licensing status and sales activity
• Investigates and addresses disputes between agents
• Collaborates with Sales Leaders, Agency Executives, and Enterprise Compliance and Ethics to respond to agent and licensed staff conduct and Enterprise expectation issues
• Develops and presents recommendations on agent and licensed staff agreements (including contract termination), sponsorship, registration, and suspension
• Manages the agent termination and exit strategy
• Coaches Agency leadership through the resolution authority and termination process
• Facilitates action regarding agent office security concerns to appropriate authority (office break-ins, integrity concerns)

Each opening may require specific background, experiences, and skillsets depending upon the needs of the territory. Typical qualifications include:

• Insurance/Financial Services agency leadership experience
• Strong Industry knowledge is beneficial (Financial Services, Auto, Home, and Life Insurance)
• Demonstrated leadership results
• Business development and consulting experience
• Ability to influence others
• Strong communications skills with ability to break down complex problems into simple terms
• Local network or personal knowledge of a geographic location beneficial in certain markets
• Bachelor's Degree or higher-level education desired
• Position is open to those that have successfully completed the Agency Administration Leader Approval Process

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $133,500- $217,000
  • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 16% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
  

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Last day to apply: Thursday, July 31, 2025 at 12:00pm CST

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