Business Manager

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Business Manager is responsible for the operational and financial performance of specified departments. This position co-leads the development and maintenance of annual budgets, shares accountability for financial performance, and coordinates facilities activities. Identifies and pursues performance improvement efforts and serves as primary point of contact for operational data and information. Collaborates with Nursing, Ancillary, Service Line, Patient Access, Finance, Contracting, IT, and Facilities leadership to ensure efficient operations and growth within the department(s) and executes plans to improve productivity, capacity/utilization, resource management, and patient experience.

As a successful candidate, you will:

• Oversee implementation of annual routine capital plan while collaborating with clinical leaders to prepare annual budgets (operating and capital), monitor performance, and implement action plans if needed.
• Lead mid to large scale projects to performance improvements related to patient access, experience, throughput/capacity, quality, and expense management.
• Responsible for coordination of facilities and space planning for the department (new installs, remodels, renovations, etc.)
• Manage contracts within the department including identification of need, negotiations, execution, and ongoing monitoring of performance.
• Forecast department volumes, revenue, and expenses.
• Responsible for an accurate expense ledger, payroll reconciliation, cost transfers, invoice payment with oversight monthly operating review meeting materials and presentations and/or applicable program(s).
• Proactively analyze metrics and data to present recommendations to improve operations and patient experience.
• Data gathering, analysis, and validation, and Dashboard creation.

Your qualifications should include:

• Bachelor's degree in healthcare, business or related field.
• 3+ years of business/operations experience preferably in a healthcare environment.
• Lean Six Sigma, preferred.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.