New

Counselor, Student Support Services

Mercer University
sick time
United States, Georgia, Atlanta
3001 Mercer University Drive (Show on map)
Jul 02, 2025
Counselor, Student Support Services Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The " My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it. Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title: Counselor, Student Support Services Department: Student Support Services College/Division: General University Primary Job Posting Location: Macon, GA 31207 Additional Job Posting Locations: (Other locations that this position could be based) McDonough, GA 30253 Job Details: This position coordinates and provides academic advising and essential services to traditional undergraduate, first-generation, low-income, and students with disabilities in academic and co-curricular programs and services. Some evening and weekend work is required. The position is under direct supervision. Responsibilities include: Assesses students' educational needs and develop individualized student success plans. Assists with writing and developing program communications intended for the program website, newsletter, press releases, and social media accounts. Completes monthly reports as well as other evaluation reports as required. Develops and conducts workshops on specific topics and teaches an introductory college success course. Establishes and maintains effective working relationships with students, faculty, staff, and key stakeholders within the Mercer University community to identify barriers to learning and provide solutions and support systems that will enable SSS/Opportunity Scholars students' success. Maintains student and program records in a database and ensures that all guidelines regarding a student's eligibility are met. Monitors student's grades and progress toward graduation, meeting with students daily and making necessary referrals. Participates in professional development and performs all duties required for the successful implementation and operation of the project. Provides support for an assigned caseload of SSS/Opportunity Scholar participants in academic advising student success development, career planning, financial literacy, financial aid/scholarship assistance, and graduate school advising. Supervises, monitors and trains peer mentors, student workers, and graduate assistants. Other duties as required. Required Knowledge, Skills, and Abilities: Experience in an educational setting teaching, advising, or tutoring low-income, first-generation college students Experience successfully using and applying documentation instruments and technology to track students. Knowledge of financial aid terminology; Free Application for Federal Student Aid (FAFSA) filing requirements; types of federal student loans and loan rehabilitation Knowledge of college access and educational advising issues for underrepresented populations in higher education (i.e., admissions, securing scholarships, college majors and course selections and experience working with individuals to promote financial and economic literacy). Knowledge of and ability to develop Individualized Education Plans (IEP), evaluate transcripts, and interpret exam scores. Ability to identify and select students and to review, analyze, and evaluate program applications. Ability to effectively manage a caseload of students. Ability to communicate effectively in both oral and written form. Collaborate with team members. Ability to establish rapport with college students from various backgrounds Exceptional interpersonal counseling, communication, organization, and facilitation skills. Minimum Qualifications: A Master's Degree in Education, Counseling, Psychology, Social Work, or a related field, and two (2) years of appropriate and relevant professional experience working in a TRIO project or a similar program are required. Candidates must have a valid driver's license and be insurable by the university' carrier. Background Check Contingencies: - Criminal History - Approved Driver's Check Required Document Attachments: - Resume - Cover letter - List of three professional references with contact information Externally Funded: This position is contingent on external funding and the length of employment in this position is dependent on continuation of these funds. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, s chedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective/ Scheduled Weekly Hours: 40 Job Family: Staff Student Operations Exempt EEO Statement: EEO/Veteran/Disability To apply, visit https://merceruniversity.wd1.myworkdayjobs.com/en-US/external/job/Macon-GA--31207/Counselor--Student-Support-Services_25-161 jeid-ee7a2a0fc3e29843a688a2ad2feacd2b