New

Backorder Expeditor

Thompson Tractor Company, Inc.
United States, Alabama, Birmingham
Jun 17, 2025
Description The Backorder Expeditor is required to understand Microsoft Dynamics AX 2012, CAT Antares, and other systems related to CAT parts ordering systems and follow up to support the needs of the customers. Work closely with Parts Managers and Service Departments to help expedite orders to meet customer needs Mentor parts and service departments on the best practices of ordering parts (Smart Sourcing, planned orders, expedited shipping, etc.) Develop relationships with CAT Personnel to best maximize service Review all open backorders on a regular basis. Resolve parts technical issues with CAT Report and follow up on quality control issues with CAT Learn the other job functions in the department which includes but not limited to: CAT invoices, claims, rapid response returns, special needs orders and literature. Possess the ability to schedule a wide variety of transportation methods (LTL, UPS, air freight, dedicated courier, etc.) Qualifications Education Some college (preferred) High School or Equivalent (required) Experience Parts and logistics experience is a plus. Experience using personal computers and basic typing skills are required for this position. (required) Skills Relationship Building (required) Verbal Communication (required) Written Communication (required) Self Motivated (required) Organizational (required) Problem Solving (required) Microsoft Office (required) Computer (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.