Marketing Operations Lead

Sony Interactive Entertainment
paid time off, 401(k)
United States
Jun 17, 2025
Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Marketing Operations Lead, North America, Studio Business Group, SIE As the Marketing Operations Lead in North America, you will be responsible for guiding our live service titles to on-time, on-budget, and high-quality and campaign launches. This role will ensure the successful execution of the live service go-to-market strategy in alignment with the organization's overall business goals. They will be working closely with leaders in Development, Marketing, Publishing, and Creative teams to ensure our releases launch successfully while balancing resources sustainably. This leader will forecast cross-functional resource needs for their respective titles, build and optimize cross-functional process, develop live service publishing best practices, and drive stakeholder alignment across the organization. Responsibilities Partner with Marketing lead to validate go-to-market plans to allocate appropriate resourcing across all teams, internally and externally Single point of contact for the product GTM roadmap, owning resource forecasting and change management across teams Foster strong relationships between Development and Publishing teams to advocate for the needs of the product, ensuring alignment, collaboration, and clarity on dependencies throughout the validation and execution processes Establish and drive cross-organizational working groups to execute against GTM plans Track all projects across concurrent live service campaigns Administer, manage, and reconcile team budgets, collaborating with Marketing and Finance accordingly Hold internal and external teams accountable to GTM tactical plans, escalating issues as necessary Escalate portfolio resourcing conflicts and risks to leadership Proactively mitigate risks and resolve misalignments between Publishing groups Required Skills Proven leadership experience in AAA games publishing Strong production skills, with the ability to identify and build new collaboration, evaluation, and risk-mitigation processes where needed Capacity to evaluate competing creative, schedule, and business constraints Ability to navigate ambiguity and lead teams effectively in dynamic environments Strong communication skills across all levels of the organization Exceptional analytical abilities and attention to detail Ability to work effectively across time zones with globally distributed teams Process driven, able to create and update existing processes Excellent interpersonal skills and high "EQ" *Please refer to ourCandidate Privacy Noticefor more information about how we process your personal information, and your data protection rights.* At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Clickhere to learn more. The estimated base pay range for this role is listed below. $124,300 — $186,500 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.