Senior Regulatory Compliance Analyst

Location: Remote near any Astound office nationwide

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Position Overview:

The Senior Regulatory Compliance Analyst is responsible for managing and supporting a wide range of federal, state, and local regulatory reporting and compliance activities for all Astound operating entities. This role ensures timely, accurate, and complete submission of required fillings, supports internal teams with regulatory licenses, reports, and data. The Sr Regulatory Compliance Analyst also serves as a resource for regulatory research and assists in the company's compliance with telecommunications laws and standards.

A Day in the Life of the Senior Regulatory Compliance Analyst:

• Prepare and file annual reports with the federal, state, and local regulatory entities.
• Coordinate with departments such as Accounting to ensure revenue and other reported data meet applicable standards and is reported in a timely and correct manner.
• File Federal Communications Commission ("FCC") Broadband Data Collection reports, Forms 481, Cable Price Survey, and Urban Rate Survey in coordination with IT and outside vendors.
• Submit required reports to state commissions and address any other federal or state government agency reporting obligations.
• Assist with updating the FCC Commission on Accreditation of Law Enforcement Agencies Manual if necessary.
• File timely reports for network outages, including details such as duration and customer impact.
• Manage and maintain microwave licenses held by Astound operating entities, coordinating with operations as necessary.
• Assist regional operations departments with regulatory related tasks such as customer notices, rate updates, and disconnect procedures.
• Research and respond to data requests from the FCC and state commissions.
• Annually update the list of current rates for customer deposits and distribute to Billing and Collections Departments.
• Modify and file interstate, intrastate, and switched tariffs based on inputs from Marketing, Network Cost, and Billing teams.
• Assist with gathering regulatory documents along with updates for any proposed company expansion.
• Handle FCC and State Universal Service Fund and Telecom Relay Service payments, FCC Regulatory Fees and North American Numbering Plan bills.
• Research and support inquiries related to franchise agreements, permits, and right-of-way licenses.
• Track and renew agreements and maintain both hard copy and electronic records.
• Research and respond to compliance issues including customer suspension regulations, late fees, discontinuance of service, etc. requested by the Customer Care Department, Billing & Collections, Finance, and Legal group.
• Provide research to internal departments pertaining to network interconnection agreements with other carriers (i.e. Incumbent Local Exchange Carrier, Competitive Local Exchange Carrier, etc.)
• Maintain and update FCC Public Inspection Files for all markets.
• Other duties as assigned.

What You Bring to the Table:

• 3+ years of experience interacting with and handling reporting to governmental entities.
• Prior experience managing compliance projects and supporting audits requests from regulatory agencies.
• Detail oriented and able to work independently.
• Good written and verbal communications skills.
• Strong organizational skills and the ability to prioritize.
• Basic technical skills to address operational inquiries.
• Ability to adeptly locate, review, interpret and apply statutes, codes, and regulatory rules & orders.
• Proficient in the utilization of all the Microsoft Office Suite programs, including, but not limited to MS Word, PowerPoint, Outlook and Excel.

Education:

• Bachelor's degree in Business, Law, or a related field is preferred.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time position

Base Compensation: The base salary range for this position is $90,000 - $105,000 (annually), plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf