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Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger - thriving both personally and professionally. Together, let's empower people everywhere to live their healthiest lives.
Teladoc Health is a global leader in virtual healthcare, providing innovative solutions that enable individuals to access high-quality medical care and support remotely. Our mission is to improve the health and well-being of people everywhere by transforming the healthcare experience. Join our dynamic team and help shape the future of healthcare!
We are seeking an experienced and forward-thinking Vice President of AI to lead and scale our platform infrastructure, ensuring it meets the demands of a growing global user base. This leader will drive the vision, strategy, and execution of technology solutions that provide scalable, reliable, and high-performance systems. The Vice President of AI will collaborate across teams, from product to operations, and partner with other senior leaders to build robust systems that support Teladoc's growth and innovation.
Essential Duties and Responsibilities
Lead and scale a high-performing team of engineers and researchers dedicated to developing, operationalizing, and optimizing AI, including robust infrastructure, and scalable AI systems. Define, evangelize, and execute the strategic vision, roadmap, and objectives for AI Engineering, Responsible AI governance, and AI-driven product innovation, aligning closely with Teladoc's broader business and innovation strategies. Oversee and drive the architecture, scalability, reliability, and performance optimization of Teladoc's AI technology platforms, encompassing cloud infrastructure, data and ML/AI pipelines, model deployment, monitoring frameworks, and backend integrations. Lead initiatives in Generative AI (GenAI), leveraging state-of-the-art models and techniques to drive new product capabilities, personalization, and intelligent automation across the Teladoc ecosystem. Establish and operate a cutting-edge AI Lab focused on research and development, experimentation, rapid prototyping, and technology incubation to accelerate innovation and advance Teladoc's position as a digital health leader. Lead Responsible AI practices, ensuring compliance, ethical considerations, fairness, transparency, and explainability across all AI initiatives, driving organizational maturity and best practices. Actively evangelize AI-driven transformation internally and externally, driving widespread adoption of AI products, promoting a data-driven culture, and orchestrating Teladoc's ascent on the AI maturity curve. Recruit, mentor, and retain exceptional AI talent, cultivating a culture of innovation, continuous learning, technical rigor, and collaboration. Collaborate closely with senior leadership and cross-functional stakeholders (Product, Security, Clinical, Business Operations) to ensure alignment and integration of AI strategies with organizational goals. Continuously evaluate emerging industry trends and novel AI technologies, positioning Teladoc at the forefront of AI and digital health innovation, while influencing strategic decisions to capture future market opportunities. Drive optimization and operational efficiency across AI lifecycle management, resource allocation, infrastructure scalability, and project execution timelines. Supervisory Responsibilities
Qualifications Expected for Position
PhD preferred in Computer Science, AI, Machine Learning, or related quantitative fields; Master's degree required at a minimum. 10+ years of experience in AI/ML engineering, software development, or related fields, including 5+ years in senior leadership roles directly managing large-scale engineering and AI teams. Proven track record of delivering AI-driven products and platforms, demonstrating measurable business impact and successful scaling of AI operations. Deep technical expertise in cloud technologies (AWS, Azure, GCP), containerization (Docker, Kubernetes), ML/AI frameworks, and modern software engineering best practices (CI/CD, agile development, DevOps). Strong understanding of AI model lifecycle management, responsible AI frameworks, regulatory compliance, and ethical standards. Excellent communication, strategic leadership, and stakeholder management skills, with proven ability to translate complex technical concepts into clear, actionable insights and strategies for diverse audiences. Demonstrated experience successfully evangelizing and driving organizational adoption of AI and advanced technologies. Industry experience in healthcare, digital health, telemedicine, or related sectors highly desirable. Strategic thinker with deep technical acumen, business intuition, and a proactive mindset in rapidly evolving technological environments. The base salary range for this position is$250,000 - $350,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here:Teladoc Health Benefits 2025.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. #LI-SS2 #LI-Remote Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link. |
Teladoc Health
Jun 10, 2025