PROGRAM DIRECTOR OF PATIENCE FINANCIAL EXPERIENCE
 Johns Hopkins Medicine | |
paid time off, tuition reimbursement, remote work
| |
 United States, Maryland, Baltimore | |
 Jun 13, 2025 | |
Remote
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Job Details
Professional Summary The Program Director of Patient Financial Experience provides strategic direction and oversight of various revenue cycle functions to ensure a consistently world-class experience for our patients. This includes prior authorizations and benefits verification, patient collections, patient estimates, the digital experience via MyChart, and financial advocacy. This position provides direction to a team to provide education, auditing, monitoring and support of various revenue functions. The role also includes performing reporting and analysis of revenue related data and supports patient-facing process improvement. This position provides expertise as it relates to billing and patient financial processes, while ensuring compliance with organizational, federal, state & third-party requirements. The position requires knowledge of Epic and how to best utilize the functionality and features to drive the organization's patient experience forward. Hours: Full-time (40 hours) Week Days Location: Remote Our organization is registered for remote work in the following states: MD, VA, DC, FL, PA, and DE. To be considered for a remote or hybrid position, relocation is required to one of the registered states if not currently residing in one. Requirements:
Additional Accountabilities Include:
Our competitive Benefits Package is designed to support the well-being and financial security of our employees and includes:
Important Notices: ***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols.Effective 6/1/23, employees at Johns Hopkins All Children's Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities. ***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 62.90 per hour - Maximum 110.10 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Apply | |