Title: Jacksonville - November - Full-time Home Agent Temporary Customer Contact Representatives (Collections)
Location: FL-Jacksonville
This is a CitiTemp (6 month assignment) Work At Home position. INTERESTED CANDIDATES MUST LIVE WITHIN A 50 MILE RADIUS OF JACKSONVILLE , FLORIDA
Customer Contact Representatives are the key to our organization's success.
They are the primary point of contact for our customers. The Home Agent Program allows employees to work from home by utilizing broadband technology to connect securely and reliably to corporate voice and data networks. A quiet and secure workspace is necessary and necessary equipment (i. e. PC, monitor, phone, mouse, headset, and keyboard) are provided by the Company. Paid Training will also be provided by the company.
Collections Representative
Nothing rattles you. You are calm, cool and friendly no matter what. You should check out a collections position. You'll help customers protect their credit while working in a fun team environment. You'll go home feeling like you made a difference.
Training is expected to last approximately five weeks and the training schedule is anticipated to be Monday through Friday from 2:30 pm - 11:00 pm.
The anticipated work schedules for this position after training will be one of the following:
Work Schedule #1
Sunday 12:30 pm to 9:00 pm
Monday 2:30 pm to 11:00 pm
Tuesday 2:30 pm to 11:00 pm
Wednesday 2:30 pm to 11:00 pm
Thursday 2:30 pm to 11:00 pm
Work Schedule #2
Tuesday 2:30 pm to 11:00 pm
Wednesday 2:30 pm to 11:00 pm
Thursday 2:30 pm to 11:00 pm
Friday 2:30 pm to 11:00 pm
Saturday 8:00 am to 4:30 pm
Excellent communication and persuasion skills.
Creative problem solving skills. Proficiency with Windows based applications. Sales experience is desirable. Home OfficeRequirements
*Have DSL or cable Internet access
*A dedicated phone line
*Private secure work area within the home
Citigroup is an Equal Opportunity Employer M/F/D/V.
